Bloom Support

If you need help, have found a bug, or just want to share feedback, please get in touch — we usually reply within 48 hours.

Email: lottermoser.business@gmail.com

Frequently Asked Questions

• Widget not appearing or updating? After installing, please open the main Bloom app once to register the widget. If it doesn't update, ensure "Background App Refresh" is enabled for Bloom in your iPhone's Settings.
• Journal entries not syncing? Bloom uses your private iCloud account. Please make sure you are signed into the same Apple ID on all devices and that "iCloud Drive" is enabled in iOS Settings > Apple ID > iCloud.
• Purchased pack is still locked? Please try tapping the "Restore Purchases" button, located in the Settings screen inside the app. This will relink your purchase to your Apple ID.
• How do I change the widget design? You can customize the widget's colors and patterns in two ways: 1) Inside the main app's Settings, or 2) By long-pressing the Bloom widget on your Homescreen and selecting "Edit Widget".

If your question isn’t listed here, drop us an email — we’re happy to help.